INSTRUCTOR:
Denise Rosenblum, Dynamic Development
ABOUT THIS COURSE:
Managing people is the key to success at any job. This highly interactive workshop will provide managers with the tools to effectively manage up, down and across to achieve greater productivity. Participants will develop an individual action plan to manage their relationships with their supervisors, achieve successful delegation, and manage across in a more productive way.
Course content will include:
Managing Up
Managing your supervisor and adding more value to your role
Identifying what kind of communication your supervisor needs
Understanding the importance of being solution oriented
Delegation
Identifying the language and tone for successful delegation
Understanding the role of accountability and follow up
Using delegation as a tool to create individual opportunities for growth
Managing Across
Identifying your communication style
Flexing your communication style to adapt to others
Influencing others and gaining respect
Providing constructive feedback and recognition
Course components include:
A communication styles assessment to determine your style and recognize the style of others
Discussion and role plays to flex your style and adapt to others
Assessment of current tasks and tools to determine how to move things off your plate and delegate in a constructive way
A personal action plan to achieve a stronger working relationship with your supervisor and understand the fundamentals of managing up
Members: $550
Non-Member: $640
*Tickets are non-refundable.