Professional Development: Managing Up, Down and Sideways (Summer)

Description

REGISTRATION IS CURRENTLY CLOSED:

Please contact Molly Sullivan (molly @adclub.org) or Tom Petersen (tom@adclub.org) for more information.

INSTRUCTOR:

Denise Rosenblum, Dynamic Development

ABOUT THIS COURSE:

Course content will include:

Managing people is the key to success at any job. This online course will provide managers with the tools to effectively manage up, down and across to achieve greater productivity. It includes a communication styles assessment plus 1-on-1 review/coaching session with the instructor. Participants will determine their own style and learn to adapt their communication to the style of others.  They will also develop an action plan to manage their relationships with their supervisors, achieve successful delegation and manage across in a more productive way.

The course topics are as follows:

Managing Across

Identifying your communication style and adapting to others

Influencing others and gain respect

Providing constructive feedback and recognition

Managing Up

Managing your supervisor and adding more value to your role

Identifying what kind of communication your supervisor needs

Delegation

Identifying the language and tone for successful delegation

Understanding the role of accountability and follow up

Using delegation as a tool to create individual opportunities for growth